Privacy Policy

Sandhole Oak Barn and our wedding office, Country House Wedding Venues Ltd. (CHWV), are committed to protecting your privacy and this document sets out our Privacy Policy. By using our public web sites and services, you are agreeing to be bound by this Privacy Policy. We want to offer you the best possible experience when using our web site, so additional functions, features, products or services may be incorporated into the site in the future. As a result, there may be changes to this document so please remember to check it from time to time.

What information do we gather?
You may browse our web site, read articles and visit our Events pages without providing any personal information whatsoever. If you request a brochure, check dates, or arrange a visit, we require your name, post code, email address, and contact number.

We may automatically collect non-personal information about you – such as the type of Internet browsers you use or the site from which you linked to our web site. You cannot be identified from this information and it is used only to assist us in providing an effective service. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Site with information relating to the number of users linking to our Site from their sites. You cannot be identified from this information.

Secure storage of your personal information
Sandhole Oak Barn and CHWV follow strict security procedures to safeguard your personal information from unauthorised access and improper use, accidental loss, destruction and damage. We will continue to update these measures as new technology becomes available. We will retain your information for a reasonable period or as long as the law requires.

We shall not be responsible for any errors or omissions contained in this website and reserve the right to make changes without notice. The site may provide links to other websites. This does not signify that we endorse or have any responsibility for the content of, or any transactions that you enter into relating to, those linked websites.

Disclosing your information to others
If you have requested a brochure, arranged a visit or made a booking, your details will be held on our database for the purpose of administration. Your details will not be passed to any third party other than our wedding office (CHWV) and contractors associated with it unless we are legally entitled or obliged to do so (for example, if required to do so by a court order or for the prevention of fraud or other crime). Apart from as part of a sale of the assets of Sandhole Oak Barn or CHWV we will not sell your personal information to a third party.

Our wedding office (CHWV) may from time to time email you with information about special offers and promotions. Please activate the ‘Remove’ or ‘Unsubscribe’ facility in these emails if you do not wish to receive further communications.

Third party sites
We are not responsible for the content, privacy policies and practices of other sites even if you access them using links from our site and recommend that you check the policy of each site you visit. Likewise, if you linked to our site from another site, we are not responsible for the content, privacy policies and practices of the owners/operators of that site.

Information stored on your computer and cookies
To provide you with a better experience of our web site, we may store some information (commonly known as a “cookie”) on your computer or other access device. When you visit our site, we can access the cookie and will use it to improve your experience of our site. You can erase or block cookies from your computer if you want to (refer to your file management software instructions) but, if you do, you will not be able to access some of the exclusive content and features of our site.

A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website.

Some cookies are deleted when you close down your browser. These are known as “session” cookies. Others remain on your device until they expire or you delete them from your cache. These are known as “persistent” cookies and enable us to remember things about you as a returning visitor. “Essential” cookies are vital for us to provide a product or service you have requested and to provide a secure online environment.

If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.

We use cookies (and other similar technologies) to:
Provide products and services that you request and to provide a secure online environment
Manage our marketing relationships
Give you a better online experience and track website performance
Help us make our website more relevant to you

Without cookies we are unable to provide some products or services that you might request. Essential cookies keep our website secure, and hence even if you say “No” to cookies on this website we’ll need to continue to use these ‘essential’ cookies.

Essential cookies are used to:
deliver interactive services
maintain online security and protect against online fraud
record your preference regarding our use of cookies on your device

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.

Contacting us
You can contact our team at Sandhole Oak Barn by email, or by calling us on: 01260 224215, Monday – Friday 9am – 6pm.

You can also contact our wedding office at CHWV, or by calling us on: 01260 540007, Monday – Thursday 8:30 am – 8:00 pm, Friday 8:30 am – 5:00 pm, Saturday 10:00 am – 4:00 pm, Sunday 10:00 am – 2:00 pm.

See our Terms and Conditions